Ards and North Down Council to Trial AI Phone Assistant
A free trial of the AI assistant Andy aims to handle routine enquiries and free up staff, but long-term costs remain unclear.
Customer Service
Derry City and Strabane Council Seeks Input on 2026/27 Improvement Objectives
Fermanagh Businesses Claim 18 Wins at Ulster Irish Restaurant Awards
Cullybackey Retail Worker Wins UK Sales Colleague of the Year Award
McCready Shoe Style Marks 90 Years on Newcastle Main Street
Ballymena Beauty Salon Willow Beauty Marks 10 Years in Business
Northern Ireland Retail Sales Rise as Businesses Adapt to Physical and Online Models
Local Call for Strategic Plan to Boost Tollymore Forest Park
P&O Ferries Cancels Multiple Larne-Cairnryan Sailings Over Two Days
Mid Ulster Councillor Calls for NI Water Review Over Service Shortfalls
Tourism NI and Belfast Met Schedule More Customer Service Courses for Hospitality Workers
Tesco Plans New Express Store in Strabane, Tyrone
