A woman from Clogher Valley in Tyrone lost £17,000 to scammers who posed as Revolut employees. Rhonda Montgomery travelled hundreds of miles to Cambridge to confront the person linked to the fraud account.

The scam started while Montgomery was in Germany for work. She received a call from someone claiming to represent Revolut about suspicious payments from her account. The caller knew her name, account details and recent transactions.

After returning home, Montgomery found multiple unauthorised withdrawals, including £8,000 overnight. She contacted Revolut and during an online chat received another call from the scammers. They provided her date of birth and transaction details.

The scammers convinced Montgomery to set up a temporary account for security reasons. She watched as they created it on her computer and transferred her funds there. The money disappeared.

Montgomery recorded the name and address tied to the account. She flew to that address in Cambridge but the man no longer lived there. A relative said he had moved and cut family ties.

Montgomery recovered £4,000 of the funds independently. Revolut refunded £9,000 for direct transfers. The company stated its systems were not breached and Montgomery shared a code that allowed access to her card.

Revolut noted she received five alerts on suspicious transactions and recognised four. A spokesperson advised victims to freeze cards, update passcodes and passwords, and contact support.