Ann McNally, an 81-year-old volunteer at the Northern Ireland Children's Hospice, has completed 24 years of service since the facility opened in 2002.

The hospice provides specialist palliative care to over 4,000 people each year. McNally supports nurses, works in the kitchen, and greets families at reception.

She began volunteering in her fifties after working as a secretary. Her husband had volunteered elsewhere before her. She joined because she loves children.

McNally cares for the hospice grounds and finds it a happy place. She believes people should help others when possible. The experience taught her life skills that helped her care for her husband during his kidney issues and dialysis.

She recalls children who passed away but notes the special care they receive. Nurses create memories in every room. The hospice allows parents time as parents and offers bereavement support for siblings.

Volunteer Services Coordinator Luighseach McCann stated McNally is always available when needed and shows enthusiasm, kindness, and warmth.

McNally has seen children she cared for grow into adults, including two who married and one who became a wheelchair user ambassador after a life expectancy of around 19 years.

She turns 82 this year and plans to continue.